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(Product discovery) Discovery Discipline

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The book is about product discovery that is usually split into 2 phases:

Problem discovery & solution discovery.

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The book present a more detailed approach:

This framework is useful at the feature level.

it have 7 parts. Each part requires answers to several questions.

Frame
Sucess Criteria
  • Define the metrics
  • Define the goal
  • look at the status today and variance
Damage control

What acceptable compromise needs to be done?

Timebox

What is the appetite for this?

If the duration of the project is too long, the ROI goes down, and ruins the purpose of the project.

Defining the timebox early is the most useful constraint. Should we look for a scrappy solution or solving the problem more and will guide if we need a scrappy solution or a full featured one. Are we looking for a small incremental improvement, or to a new solution?

Observe
I am

Define the exact customer segment

and when I

Define what the user wants to achieve

What matters the most to me is

Define the exact need

But

Define the exact pain point

So I have to

Define what the user has to do instead of using your solution.

So you have a baseline to compare the new solution to the situation today

Claim
Launch tweet

Write the launch tweet.

Is it easy to communicate the value to users?

Unfold
List 5 touch points
  • Where the user will discover the new features? emailing? in a menu? in a tutorial?
  • Which screens are impacted?
Steal
List 5 gold nuggets

A gold nugget is a best-in-class solution implemented by someone else.

Add 5 screenshots as a source of inspiration

Execute
Create a prototype

Interactive prototype in Figma?

List the hypothesis we want to test.

Ex.: is the feature discoverable?

Ex.: will the user save time?

Simplify
  • What to hide?
  • Are things well ordered?
  • What can we remove?
  • What should we make uniform?
  • What should we reduce?
Decide
Go/No go

Do some user ITW and check that the suggested solution works and solves the identified pain point.